Terms & Conditions
Rates,
terms and conditions are subject to change without notice.
For
print/digital ad rates, please call the San Antonio Express-News Classified
Department at (210) 250-2500, Option 1
Privacy Statement:
The information requested of you is for our records ONLY. Your information is
secure and will not be shared with anyone.
Do I need to create an account to
place an online ad:
Yes.
You must create an account before you can start building your ad. You will need
to create a username and password to access your account.
Payment:
Ads require payment in advance.
What forms of payment do you
accepted?
We
accept Visa, MasterCard, American Express, and Discover Card.
Refund Policy:
Advertisement that are cancelled before the ad has gone
live online on Marketplace.mysa.com will be issued a refund.
Advertisements that are cancelled after the ad has gone live online on
Marketplace.mysa.com will not be issued a refund
There are no refunds for errors in the text and details of an advertisement
that has been entered by a customer.
Please ensure that you read your advertisement carefully before finalizing your
purchase. If an advertisement does not appear as it was ordered, please contact
us at 210-250-2500, Option 1 or email us at marketplace@express-news.net during
regular business hours, Monday to Friday, 8:30 am to 5:00 pm.
How do I cancel my ad?
You
can cancel your ad before deadline by selecting My Ads on the top navigation
bar and go to the Your Current Ads box. Once in the ad, you can select the
Cancel Ad button.
When will my ad (or my changes)
appear online?
You
will be able to select a start date according to the schedule available for
each ad type.
Please Note: Newly submitted ads do not appear right away. Your ad will
appear online once it has been reviewed by our quality control staff during
regular business hours, according to the schedule that was selected.
If I have a photo, what file
format does it need to be?
We
accept *.jpg *.gif *.tif * png.
Ad Writing Tips....What readers want to know!
AUTOMOTIVE: EVERY AD SHOULD INCLUDE:
Make Body
style Power equipment Mechanical
condition Interior
Year Motor Finish Accessories Price
Model Transmission Mileage Tires,
battery Terms, down payment
REAL ESTATE: EVERY AD SHOULD INCLUDE:
Price Number of rooms Garage Neighborhood Possession
date
Location Bathrooms Heating/Air
conditioning Proximity to schools Contact
Information
Number of rooms Kitchen, laundry Layout Square
footage
GENERAL MERCHANDISE: EVERY AD SHOULD INCLUDE:
What
is on sale Savings offered Size and
color Reconditioned Directions
to location
Price Make and model New
or used Address
MAKE YOUR COPY COMPLETE
Know
what is important to readers shopping in your classified category. Complete
sentences are easier to read than a series of phrases and random words.
STATE A PRICE OR RANGE OF PRICES
Quote
a price, even if its high or low. If your price is high, explain why it
represents good value. If its low, support it with facts that make it
believable (for example: special purchase, quick sale).
SPECIFY BRANDED MERCHANDISE
If youre offering a name brand, be sure to state this fact in your classified
ad copy.
INCLUDE RELATED ITEMS
Make two sales instead of one by offering related items along with a featured
one. For example, list tire cleaners and wheel brushes with tire.
Fraud Prevention:
The San Antonio Express-News does not provide
the following services:
Collection
of funds from/for the buyer or the seller, Hold funds from/for the buyer or the
seller, Guarantee funds from/for the buyer or the seller, Store merchandise
from or for the buyer or the seller, Ship merchandise from or for the buyer or
the seller
NOTE: Buyer beware if anyone you contact regarding merchandise,
vehicles, housing or employment indicates that the San Antonio Express-News in
any way insures or endorses the transaction - this is a FRAUDULENT AD. To
report fraudulent or deceptive advertising activity call (210) 250-2500.
FAIR HOUSING NOTICE
All real estate & rental advertising on this website is subject to the Fair
Housing Act which makes it illegal to advertise any preference limitation or
discrimination based on race, color, religion, sex, handicap, familial status,
or national origin, or an intention, to make any such preference, limitation or
discrimination. Familial status includes children under the age of 18 living
with parents or legal custodians; pregnant women and people securing custody of
children under 18. This website will not knowingly accept any advertising for
real estate, which is in violation of the law. Our users are hereby informed
that all dwellings advertised on this website are available on an equal
opportunity basis. To complain of discrimination call HUD Toll-Free at
1-800-669-9777. The Toll-Free telephone number for the hearing impaired is
1-800-927-9275.
REAL ESTATE/RENTALS
All
real estate information is provided from other sources and is deemed reliable,
but is not guaranteed and should be independently verified. Residential rental
locators are required to be licensed by the Texas Real Estate Commission (P.O.
Box 12188, Austin, Texas 78711-2188, 512-936-3000). Locators may advertise apartment
units in general terms, and all units may not have the same features. The
amount of rent quoted in an advertisement may be the starting rent for a basic unit
or for a unit, which does not have all advertised features.
MANUFACTURED HOMES/SITES
THE TEXAS MANUFACTURED HOUSING STANDARDS ACT STATES (in part) It is unlawful for a retailer or broker to fail to comply with the requirements and provisions of the Texas Credit Code or the Truth-In-Lending Act or to advertise any interest rate or finance charge which is not expressed as an annual percentage rate (APR), A violation of this subsection does not create a cause of action nor claim for damages by the consumer. The consumer shall not recover more than the penalties set forth in the Texas Credit Code and federal Truth-In-Lending Act. For information regarding compliance with advertising requirements, contact: Federal Trade Commission (214) 979-9350.
PETS
The
City of San Antonio now has a Litter Permit requirement for residents with dogs
and cats that plan to sell, trade or give away their pups/kittens. The permit
requirement applies to advertisers who reside in the city limits of San Antonio
only. The Litter Permit must be prominently displayed in the advertisement.
Failure to comply with the ordinance could result in a fine up to $500. It is
in violation of the City of San Antonio Animal Code of Prohibited Species to
own certain animals within the city limits. To obtain a litter permit
application or if you have any questions about complying with the City Animal
codes, we suggest going online to www.sanantonio.gov/Animal-Care/Homes or call
Animal Care Services at (210) 207-4738.
FINANCIAL & BUSINESS OPPORTUNITIES
Please
carefully consider the value or benefits before you purchase a product or
service. Publication of products or service does not indicate endorsement by
mySA.com or the San Antonio Express-News. Before you invest, or if you feel you
have been a victim of investment fraud, contact the Texas State Securities
Board at (512) 305-8301; or through their website at
www.ssb.texas.gov/contact-us
BUSINESS SERVICE DIRECTORY
Please carefully consider the value or benefits before you purchase a product or service. To verify licenses, call City of San Antonio Development Services Department, (210) 207-1111. Publication of products or service does not indicate endorsement by mySA.com or the San Antonio Express-News.